Refund policy

At P4PrintHub, every product is carefully designed, printed, and checked before shipping. As our products are custom-made and manufactured through 3D printing, returns are not available once the order has been delivered.

However, customer satisfaction is important to us.

We provide a 7-day replacement policy in case you receive:
• A defective product
• A broken product
• An incomplete or unfinished product

To claim a replacement, customers must:
• Contact us within 7 days of delivery
• Provide clear photos of the issue
• Provide a complete unboxing video recorded while opening the package

Please note:
Claims without an unboxing video may not be eligible for replacement approval. The video helps us verify shipping-related damage or manufacturing issues fairly and securely.

Replacement requests will be reviewed and approved only if the issue meets our policy conditions.

For support or replacement requests, please contact us through our official contact page or email.

Thank you for supporting P4PrintHub.